FreeScout is a free, open-source helpdesk and shared inbox system. It is a self-hosted alternative to Zendesk and Freshdesk with no monthly fees.

How long does FreeScout installation take?

Our professional FreeScout installation service completes within 24 hours. This includes server setup, SSL configuration, email configuration, and security hardening.

What server do I need to install FreeScout?

You need a VPS with at least 1GB RAM running Ubuntu 20.04 or 22.04. We recommend 2GB RAM for production use. We support all major VPS providers.

How much does FreeScout installation cost?

Our FreeScout installation service starts at $100 for the Basic package (one-time fee). Pro is $150 and Ultimate is $200. There are no recurring fees.

Do you provide support after FreeScout installation?

Yes, every installation includes 30 days of post-installation support plus a 1-hour onboarding call to help your team get started.

Is FreeScout better than Zendesk?

FreeScout is a self-hosted open source alternative to Zendesk. Unlike Zendesk which costs $55-$115 per agent per month, FreeScout has no monthly fees. A 10-agent team pays $6,600-$13,800/year for Zendesk versus a one-time $100 FreeScout installation fee.

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