FreeScout is a free, open-source helpdesk and shared inbox system. It is a self-hosted alternative to Zendesk and Freshdesk with no monthly fees.

How long does FreeScout installation take?

Our professional FreeScout installation service completes within 24 hours. This includes server setup, SSL configuration, email configuration, and security hardening.

What server do I need to install FreeScout?

You need a VPS with at least 1GB RAM running Ubuntu 20.04 or 22.04. We recommend 2GB RAM for production use. We support all major VPS providers.

How much does FreeScout installation cost?

Our FreeScout installation service starts at $100 for the Basic package (one-time fee). Pro is $150 and Ultimate is $200. There are no recurring fees.

Do you provide support after FreeScout installation?

Yes, every installation includes 30 days of post-installation support plus a 1-hour onboarding call to help your team get started.

Is FreeScout better than Zendesk?

FreeScout is a self-hosted open source alternative to Zendesk. Unlike Zendesk which costs $55-$115 per agent per month, FreeScout has no monthly fees. A 10-agent team pays $6,600-$13,800/year for Zendesk versus a one-time $100 FreeScout installation fee.

What is included in the FreeScout installation service?

All packages include FreeScout installation on your server, SSL certificate setup, email configuration, security hardening, and 30 days of support. Higher tiers include more mailboxes, users, modules, and branding options.

Is there a monthly fee for FreeScout?

No. FreeScout is open-source and free to use. You only pay our one-time installation fee. There are no recurring charges from us or from FreeScout.

Can I upgrade my package after installation?

Yes, you can upgrade from Basic to Pro or Ultimate at any time. You only pay the difference between packages.

What server do I need?

You need a VPS with at least 1GB RAM running Ubuntu 20.04 or 22.04. We recommend 2GB RAM for production use. We support all major providers including DigitalOcean, Hetzner, Vultr, Linode, and AWS.

Choose Your Perfect Installation Package

Professional FreeScout setup with comprehensive support and features to match your needs.

Transparent Pricing

No Hidden Fees

Secure Setup

Enterprise-Grade Security

Full Features

All-Inclusive Packages

Why Choose Our Service?

Professional Installation & Configuration
24/7 Expert Support Available
Secure Server Setup
Custom Branding Options
One-Time Payment, No Hidden Fees

Pricing

One-Time Fee. No Subscriptions. Ever.

Every plan includes a full production-ready FreeScout setup. Pick the size that fits your team.

FreeScout installed on your VPSSSL certificate configuredDNS & domain setupSecurity hardeningEmail deliverability (SPF, DKIM, DMARC)

Basic

Perfect for small teams getting started

$100USD · one-time

3 mailboxes configured
Up to 5 users
5 modules configured
1 email signature designed
1-hour onboarding call
30 days post-install support

Get Basic Installation

Pro

Most chosen by growing businesses

$150USD · one-time

5 mailboxes configured
Up to 10 users
10 modules configured
Custom branding (logo & colors)
10 email signatures designed
1-hour onboarding call
30 days post-install support

Get Pro Installation

Ultimate

For teams that need the full setup

$200USD · one-time

10 mailboxes configured
Up to 50 users
20 modules configured
Custom branding (logo & colors)
20 email signatures designed
FreeScout mobile app connected
OAuth login configured
1-hour onboarding call
30 days post-install support

Get Ultimate Installation

Not sure which plan fits? Talk to us free — we'll recommend the right one for your team size. All plans include a money-back guarantee.

Frequently Asked Questions

Find answers to common questions about our FreeScout installation services

Still have questions? Contact us