Privacy Policy

This Privacy Policy describes how WGET ("we," "us," or "our"), operating the FreeScout Installation Service at freescout-installation.com ("the Service"), collects, uses, and protects your personal data when you use our website or purchase our services.

We are committed to protecting your privacy and processing your data in accordance with applicable data protection laws, including the Moroccan Law No. 09-08 on the Protection of Personal Data and, where applicable, the European General Data Protection Regulation (GDPR).

We collect the following categories of personal data:

• Identity data: first name, last name
• Contact data: email address, phone number
• Transaction data: selected service package, payment confirmation (processed by PayPal — we do not store card details)
• Communication data: messages, subjects, and any information you provide through our contact form
• Technical data: IP address, browser type, pages visited, and usage data collected via Google Analytics and Google Tag Manager

We use your personal data for the following purposes:

• To deliver and manage the FreeScout installation services you have ordered
• To communicate with you regarding your order, support requests, and onboarding
• To process payments through our payment provider (PayPal)
• To respond to enquiries submitted through our contact form
• To improve our website and services through aggregated analytics
• To comply with our legal and regulatory obligations

We process your personal data on the following legal grounds:

• Contract performance: processing necessary to deliver the service you purchased
• Legitimate interests: analytics and service improvement
• Legal obligation: compliance with tax, accounting, and regulatory requirements
• Consent: for any marketing communications, where applicable

We do not sell your personal data. We share it only with the following third parties where necessary to deliver our services:

• PayPal — for secure payment processing. See PayPal's Privacy Policy.
• Google Analytics / Google Tag Manager — for website analytics. Data is anonymised where possible.
• Resend — for transactional email delivery (order confirmations and support replies).
• Cloudflare — for website hosting, security, and performance.

All third parties are contractually required to protect your data and use it only for the specified purpose.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:

• Order and transaction data: 10 years (legal accounting obligation)
• Support correspondence: 3 years from last contact
• Website analytics: 26 months (Google Analytics default)
• Data submitted via contact form: 2 years, or until you request deletion

You have the following rights regarding your personal data:

• Right of access: request a copy of the data we hold about you
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data (see our Data Deletion Policy)
• Right to restriction: request that we limit processing of your data
• Right to portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests

To exercise any of these rights, contact us at contact@freescout-installation.com. We will respond within 30 days.

Our website uses cookies for analytics (Google Analytics) and functionality. By continuing to use our website, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect website functionality.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmission is encrypted via HTTPS/TLS. Payment data is handled exclusively by PayPal and never stored on our systems.

Your data may be transferred to and processed in countries outside Morocco, including within the European Union and the United States (for services such as Google Analytics and PayPal). Where such transfers occur, we ensure appropriate safeguards are in place.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our Service after changes constitutes acceptance of the updated policy.

For any privacy-related questions or to exercise your rights, please contact: